Re:amaze is a universal solution for conversational marketing that combines a live chat, social media messaging, SMSs, VoIP, and push notifications. It serves as a help desk for your admins to manage all conversations and it perfectly integrates with Shopify by letting you pull any relevant data regarding customer history.
You can set dynamic replies and automated workflows to engage customers even without real chat agents. Re:amaze’s chatbot functionality includes pre-built templates based on order statuses and FAQ, as well as allows you to create your own complex, multi-step bots.
Besides a chat on your store, you can integrate social media messengers to Re:amaze: Facebook, Twitter, Instagram, and WhatsApp. On top of that, the app lets you manage SMS conversations and set up push notifications based on conditions like exit intent, items in the cart, etc.
You can test out Re:amaze features during a 14-day free trial. Its monthly plans start from Basic ($29) that includes a live chat and chatbots, all social integrations, workflows, and up to 1,000 push notifications. The Pro plan ($49) also supports SMS and VoIP, live view, and advanced reports. The Plus plan ($69) includes staff reports, satisfaction surveys, and 2,000 push notifications on top of everything else. If you need even more features, there’s custom pricing for enterprise plans, suitable for Shopify Plus stores.
