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December 18, 2025

Tortuga

A good option if you want to consolidate on-page, cart, and post-purchase upsells into one app as I did. The Candy Rack team was super helpful with a demo call and with support after installation. They responded over chat to help me get everything working properly including updates to formatting and fixing a bug btwn the app and my theme.

July 4, 2025

The Underfloor Heating Store

Candy Rack has been an absolute game-changer for our online sales. No other upsell app comes close - it has enabled us to sell tens of thousands of additional products in the past year with impressive take rates. A huge thanks to Tomas and the Candy Rack team for making this possible!

February 26, 2026

BY NIMAH

Amazing app honestly , but their support is what got me to write this review.. We had a glitch on the GiftBox app where one of our products wasn’t adding to cart properly, and Tina jumped in straight away. She checked everything step by step, kept me updated throughout, and reassured me that if she couldn’t fix it herself, the tech team would resolve it within two hours. In the end, that wasn’t even needed, she sorted the issue herself within 20 minutes. Super responsive, calm under pressure, and genuinely committed to helping. What a legend. Thank you, Tina.

April 24, 2026

Amōriq

I love this app. It allows me to give back to my customers in the exact way I want to. The customer support is great too. The robot chat is really smart and quick and if its too complicated a live person jumps on pretty quickly. Everything I've needed to do, and every issue I needed to fix, was addressed quickly and with a very friendly and professional attitude. I would definitely recommend this app to anyone who needs a free gift option for their website. Support is everything when you are trying to run an online business and need your apps to work for you. 5star customer service and ability to fix issues quickly and correctly. Thanks guys!!! I want to hire all of you! :-)

November 24, 2025

Skandino

Ran into an incompability issue with our Shopify theme (Eclipse) but it was fixed within hours, all while getting realtime updates over Live chat. Perfect service. Also the UI/UX of the plugin is very good, both for the customers and for the admin. Best and simplest Free Gift app I could find, and I tested exactly 17 of them, paid and free. Suits anyone's needs perfectly if you just need to give a free gift automatically, where Shopify's built in Buy X Get Y discount type lacks automation (requires manual action from the customer, a discount code and/or an add to cart, from the customer in order to get the gift)

May 7, 2025

WHEELHUT

I have candy rack installed on all 3 of my sites. Amazing app and by far the best app for upselling and i have tried a few out there. Very clean and very easy for customers to view and add additional products. The customer service is always available and always willing to help via the live chat. My favourite app so far on shopify. Highly recommended and a must have app. Thank you

March 18, 2025

Stories & Ink®

Easy to set up, easy to use. If you have any problems support is fast to reply and assist. We're using for a Shopify Plus store and it is already working for us! Another plus is their price structure, as they charge per amount of orders, which makes it a competitive solution compared to others at the market. Would definitely recommend.

August 26, 2025

Gary Barlow Wines

Alright, let's skip the fluff. I'm not here to rave about how "awesome" the app is or how "friendly" the support team might be—because, honestly, who cares? What really matters is that the developers clearly put thought into this. They didn’t cut corners. This app focuses on one thing and nails it: an Upsell widget that actually works. It delivers real results, not just some fake AI random product shuffle crap like other apps do, this one fits seamlessly into your site’s theme, and is good to go in just a few minutes. That’s the stuff that counts—not a bunch of flowery words or glowing support reviews. Seriously, amazing job! This app is the gold standard. To all the other apps—take notes!

July 1, 2024

Get The Mozy

We LOVE this app because offering free gifts as incentives is really important to our brand. Their customer service is AMAZING. Immediately responsive and even willing to go above and beyond to help make things work the way we need them to for our brand. We anticipate being customers for a very long time. Highly recommend!

December 6, 2021

Designer Spot

I was having issues canceling orders this app helped me automate canceling unpaid orders and reminding my customers to pay. Their support is amazing and really helpful.

November 1, 2021

AlpenKraft Shop

Why this app has no reviews? This is the best payment reminder app around! I was struggling with payment reminders to my customers because we offer payment on invoice (bank deposit/Rechnung) option. Tested all apps around and even tried to create manual flows in Klaviyo/Omnisend. But this app works perfectly! The best support that answers within minutes, always ready to jump on a call and resolve your issue and add a small features that you need. I highly recommend this app to all brands trying to run payment reminders.

April 6, 2023

Simone Walsh Jewellery

This is a relatively simple app but it's incredibly useful and saves a lot of manual analysis. Being able to link the data to Klaviyo and use it to segment lists and trigger emails is a huge plus. We're looking forward to making even more use of this as we reassess our email flows. It will be great to see how this app evolves over time.

May 9, 2022

Plum Organics NZ

I have just started the journey into customer segmentation, so this app is looking to be the perfect no-cost entry into digital marketing support. I'm still working through the details, but I can already give a massive shoutout to the developers for quickly adding POS data feeds to the app after requesting it less than 2 weeks ago. Impressive turnaround by Digismoothie!!!

November 11, 2023

Fliainy

Hugely underrated app. Because it allows you to tap into RFM. I wish fewer people would know about this app, but in reality is so great that every Shopify business owner should get it. And it's Free... so there's no reason for someone to not use it (but to be honest, not sure if they will keep it Free given how great it is).

November 24, 2023

ZEITWUNDER Onlineshop

We've spend weeks searching for and testing the various GWP apps but none of them worked as wonderfully as this one! It is very well thought through, blends in seamlessly with our theme and does exactly what it says it will do. Apart from that, we did have a couple of inquiries and the support team was extremely fast with their response, going the extra mile and beyond to absolutely make everything possible that we had asked for. There are some very skilled and professional people behind this app who know exactly what they're doing. So, it's a great app/product and first class customer support - what more can you ask for? Do yourselves a favor, when you're looking for a GWP app - just use Gift Box!

January 10, 2024

Fenris Workshop

A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many! There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.

July 11, 2022

Fulament

We love the app! Definitely worth the money. It's simple and does what it's supposed to! Highly recommend! Just make sure you test different strategies!

April 25, 2022

Hood Greetings

For a low AOV store, this app is amazing to encourage customers into bundles. The customer service is responsive and flexible in meeting your needs to match the upsells to the store design.

August 22, 2021

Gravity Case

This app is a must have. Install it and watch your average over value increase overnight. It's a no brainer and the minimal and simple layout of the app makes it a perfect fit in any store. Great customer support as well, just try the app you won't regret it

August 17, 2021

0031 Shop

An amazing app and support! It's very easy to install and it works immediately. Sold-out products are placed at the end of the collection, so potential customers don't have to search for their products between sold-out products anymore. The hide/unhide functionality is great. You can even hide products after several days! There are no 404-errors anymore, because you can redirect hidden product pages to the home page or any other page. The app saves me a lot of time and is really worth the money. About support: I had a few difficult questions and Tom was really patient, friendly and helpful. He and his team dived into my questions and they helped me out in no time.

June 8, 2021

Sage & Sill

Setup was a breeze, integrates with Shopify's edit order API, and lets you use smart auto-upsells with Shopify's product recommendations. The upsell pop-up looks clean and legitimate, not gimmicky or spammy. Did I mention the monthly price is a STEAL compared to the bigger upsell...

May 20, 2021

Fotowort

Finally a post-purchase upsell app which does not create a second order, but edits the order and charges the customer that way! Perfect for anyone looking for upsells that make sense and just work.

October 9, 2022

Zahocho Knives Tokyo

Every shop should have this app installed on their website. Set-up is very easy and simple. Price is also reasonable. Highly recommended! Thanks to the developers who made this simple but very helpful app! Been looking for such an app for ages and finally found the one. Thank you!

January 5, 2023

Vault of Midnight

Simple, straight-forward, great price, works amazingly. Our store gets dozens of new items every week. Currently we have over 25,000 items in Shopify. To make a better experience for our customers we would archive out of stock products weekly, and then activate in-stock items. This was not an effective use of our time. In addition, archived items didn't show up in searches. This app has pushed all of our out-of-stock items to the end, and updates every time a product is sold. I also appreciate the pricing plans based on shopify account levels. Most other apps charged by item or collection count, this one does not. If you have a lot of items, this app is essential for giving your customers the best browsing experience they can get on your store.

January 21, 2021

The Loomia

I looovvveee Candy Cart and Candy Rack. Simple, Effective, Not aggressive, Stylish. Mobile Friendly. Everything I wanted from a Upsell. The support team is super fast. ...and I tried all of the others app there. This is what I wanted. I am very pleased.Thank you all.