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Post-purchase upsells in Candy Rack: create offers on the thank-you page

Post-purchase upsells in Candy Rack: create offers on the thank-you page

Candy Rack expands its functionality and adds a post-purchase trigger (on the thank-you page) for your upsell and cross-sell offers.

Post-purchase upsells in Candy Rack: create offers on the thank-you page

Our upsell app Candy Rack expands its functionality and adds a post-purchase trigger for the thank-you page. Now, you can create offers that will be displayed at both the pre-purchase and post-purchase stages.

Haven’t tried Candy Rack? With it and the right upselling techniques, you can expect a boost in sales of up to 30% almost instantly! Enjoy a 2-week free trial to explore all the app’s features.

How to add a post-purchase upsell via Candy Rack?

In your upsell offer configuration, you have the Triggered on section. Choose Thank you page there, and the pop-up will be displayed after the order is complete.

Upsell triggers in Candy Rack

Here’s what it looks like in the checkout flow:

Upsell on the thank-you page

Note that when the customer adds an upsell product, the app won’t create a new order but will adjust the existing one instead. This way, it’s easy for you to fulfill and track each purchase with an upsell. 

Everything on the pop-up is fully customizable: you can change the title, add the subtitle, modify the color and behavior of buttons, and set different conditions for when the offer should be displayed. 

We hope that upsells and cross-sells on the thank-you page will help you grab customers’ attention and increase your average order value. What works well at the post-purchase stage is, for example, offering items that serve as accessories or additions to the main product or offering to buy the same product with a discount—as a gift or future replacement. 

For more tips, check out our guide to upselling best practices

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Anastasiia Osypenko

Anastasiia is a content marketer with expertise in tech and SEO. Besides writing and editing, she makes music and spends time with her pets.

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