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Enable one-click post-purchase upsells in Last Upsell

Enable one-click post-purchase upsells in Last Upsell

Our post-purchase upsell app, Last Upsell, is getting a significant product update. It now supports native one-click upsells displayed before the thank you page. That means customers can add any upsell without entering the payment info again.

Enable one-click post-purchase upsells in Last Upsell

Last Upsell, our popular Shopify app for post-purchase upselling, is getting a major update. It now supports native one-click upsells via Shopify's post-purchase checkout extensions. That means the customer doesn't need to enter the payment info again – the upsell (cross-sell, in fact) is added and paid literally by a single click.

Post-purchase upsells are offers that are displayed after the customer finishes the checkout process. Their main advantage is that they don't influence the overall conversation rate as the purchase is already made. So there is no risk, only upside.

Until now, Last Upsell allowed merchants to display upsell offers on the thank you page (order confirmation page). The latest update enables one-click upsells on the so-called post-purchase page.

The difference between post-purchase and thank you page upsells

While both sound very similar, there are significant differences between each placement.

Thank you page upsells are displayed as a pop-up on the order confirmation page. When adding the upsell(s) customer needs to re-enter the payment details again, which can be a big conversion killer.

Last Upsell offers displayed via popup on the thank you page
Last Upsell offers displayed via popup on the thank you page

Post-purchase upsells are displayed on a separate page between the payment info page and thank you page. The significant advantage is that customer doesn't need to enter the payment info again.

Last Upsell offer displayed on the post-purchase page
Last Upsell offer displayed on the post-purchase page

The benefit of Last Upsell compared to other post-purchase upsells apps on Shopify is that it can do both. So you can combine them and promote different products or services in each placement.

How to enable post-purchase upsells in Last Upsell

When creating an upsell, you can select its placement in the "Displays at" section. You can also change it in case of the existing offer.

Setting the post-purchase upsells in Last Upsell app

Limitations of post-purchase upsells

Due to several API limitations, the post-purchase upsells won't display if:

  • Customer is paying in a different than the default store currency
  • Customer selects local delivery
  • Customer pays via a non-native (external) payment gateway like Klarna, Affirm, AfterPay, Apple Pay, Amazon Pay, or Google Pay
  • Customer pays via offline (delayed) payment methods like wire transfer, cash on delivery, gift card, Boleto, etc.

About Last Upsell

Last Upsell is a post-purchase upsell app for Shopify that enables merchants to offer upsells and cross-sells at checkout. Compared to most other apps on the market, it supports both post-purchase and thank you page upsells.

Last Upsell starts at $19.99 per month and comes with a 14-day free trial.

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Tomas Janu

Tom loves writing about upselling, conversion optimization, and e-commerce trends. He is one of our co-founders and you can sometimes talk to him if you contact our support team.

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