Price from:

free

Rating

4.9

Price from:

free

Loloyal

Loloyal is a Shopify app designed to enhance customer retention through customizable loyalty and referral programs. With a 4.9-star rating from over 700 reviews, it offers features like points-based rewards, referral incentives, and VIP tiers, catering to businesses aiming to foster customer loyalty and increase repeat purchases.

See on App Store

Loloyal offers a robust and customizable loyalty platform for Shopify merchants, backed by positive user feedback. While it provides valuable features, businesses should assess their specific needs and budget, especially considering the cost of advanced functionalities.

App Features Review

Loloyal provides a comprehensive suite of features:

  • Points & Rewards Program: Customers earn points through various actions, redeemable for discounts, free products, or other rewards.
  • Referral Program: Encourages customers to refer friends, rewarding both parties upon successful referrals.
  • VIP Tiers: Creates tiered membership levels with exclusive rewards to incentivize repeat purchases.
  • Customization: Offers extensive customization options for widgets, emails, and reward panels to align with brand identity.
  • Multilingual Support: Supports multiple languages, making it suitable for global businesses.
  • Integrations: Seamlessly integrates with Shopify POS, Klaviyo, Judge.me, and other popular apps.

App Pricing Model and Plans

Loloyal offers several pricing tiers:

  • Free Plan: Supports up to 50 monthly orders, including basic loyalty features.
  • Starter Plan: $19/month, includes 200 monthly orders, Shopify POS integration, pop-ups, emails, multi-language support, analytics, and branding.
  • Growth Plan: $39/month, includes all Starter features plus rewards page, VIP tiers, points & rewards expiration, and Klaviyo integration.
  • Plus Plan: $299/month, includes all features, checkout extension, API & webhooks, rewards for custom actions, priority support, and customer success services.

A 7-day free trial is available for paid plans.

Conclusion

Loloyal stands out as a versatile and user-friendly loyalty solution for Shopify merchants. Its customizable programs, multilingual support, and seamless integrations make it suitable for businesses of various sizes aiming to enhance customer engagement and retention.

Pros

Comprehensive Features: Includes points, referrals, VIP tiers, and more.

Extensive Customization: Tailor widgets, emails, and reward panels to match brand aesthetics.

Multilingual Support: Supports multiple languages for global reach.

Seamless Integrations: Compatible with Shopify POS, Klaviyo, Judge.me, and others.

cons

Omnichannel limitation: Points earned online and in-store appear combined but can’t be redeemed cross-channel; actual redemption is siloed.

Widget issues: Lack of simple UI control for certain widget customizations; some changes require engineering help.

Support and UX challenges: While some praise support, others report slow response, difficulty resolving minor customizations, and overall limited advanced design options.

Tomas Janu

Tomas Janu

Tom loves writing about upselling, conversion optimization, and e-commerce trends. He is one of our co-founders, and you can sometimes talk to him if you contact our support team. Make sure to follow him on LinkedIn for more Shopify-related tips and news.

Add this app to your Shopify store

Rating

4.9

4.9

Price from:

free

Loloyal

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