ParcelPanel is a Shopify app for creating and customizing an order tracking page. With this page, you can bring customers back to your website and not only inform them about the delivery status but also interest them in additional deals. You can set custom shipment statuses, add product recommendations, and translate the page into multiple languages.
ParcelPanel helps you send customized notifications about order statuses to customers. There are 6 smart notification triggers, and you can add upsell offers to your email. To automate the process, the app seamlessly integrates with email providers like Klaviyo and Omnisend.
The app also features an analytical dashboard where all your trackings from multiple carriers are automatically synced. You can set various filters to quickly search for information. For instance, you can get a quick scan of all current statuses, check the data for the last month, or analyze particular carriers individually.
On top of that, you’ll have analytics to monitor how your tracking page performs, how well the cross-sell offers placed on it convert, and what percentage of order status notifications get opened.
ParcelPanel has a free plan that’s limited to 20 monthly orders. It gives access to 1,000+ supported carriers. With paid plans, you’ll get more features: smart analytics, custom shipment statuses, upselling sections, estimated delivery time shown on the page, and some others. You can try them out for free for 7 days.
Essential ($9 / month) allows for 200 orders per month. The price increases along with the increase in the order quota. Professional ($49 / month) works with 2,000 orders and includes additional features: automated translations, .csv export, and integrations with external tools. Enterprise ($399) suits stores with up to 25,000 orders per month and offers custom integrations and dedicated support. If you have even higher volumes, you can reach out to ParcelPanel for other pricing options.