Stamped.io is a review management software that helps you to gain deeper insights into what your customers really think and better understand how they feel about their overall shopping experience with you.
The app has a simple and clear interface regardless of the variety of features the offers. Even though the app is not embedded into the Shopify platform, it uses a Shopify design system (Polaris UI), so you will feel like you are constantly working with the Shopify platform.
The reviews can be imported from different sources such AiExpress, Facebook, Klaviyo, or added manually.
The majority of app merchants give the app 5 out of 5 stars, saying that the app brings an exceptional added value to their business, it's very easy to work with even for a non-technical person. The app users also praise the appearance of reviews on their stores. However, some merchants note that the review widget does not integrate well with themes using a black background, which the app team claims can be adjusted with the custom CSS code.
Stamped.io allows you to gather reviews using review request emails that you can customize, it also allows you to collect reviews during checkout. In exchange for a review, you can send your customers a discount code as a reward.
Besides reviews, you can use the app to send a Net Promoter Score survey or for Questions and Answers. You can also create banners with reviews and share them on social media.
The app has a free plan limited to 50 orders monthly. Paid plans start from $19/monthly for a basic plan a go up to a custom plan which includes, apart from the features from the all lower plans, account management, dedicated prioritized support and consultative service, and more. Premium plan costs $39/monthly, most popular Business plan cost $99/monthly and Professional plan cost $249/monthly if billed annually.