Propel Replays is a Shopify app that records customer sessions to help identify what is working and what isn't in the shopping experience. It also helps uncover hidden issues that may be blocking your sales.
You can filter replays by shopper’s location, cart value, action, and other parameters so that you can closely analyze the sessions of the most valuable customers. Or, you can filter replays by errors encountered to expose broken links and other errors. This is a great way to identify and fix issues that may be causing potential customers to leave your site.
Propel Replays also provides visitor IPs so you can block bots wasting your ad spend. Installation of the app is completely automated, with no coding needed. It allows you to view session replays on any device and uses a smart algorithm that doesn’t affect your site’s speed.
The Shopify app Propel Replays offers three pricing tiers: Basic, Plus, and Premium. They all come with a 7-day free trial. The Basic plan starts at $9.95 per month and includes up to 30,000 pageviews, the ability to exclude 10 IPs, and 30 days of storage. The Plus plan costs $14.95 per month and includes up to 80,000 pageviews and 15 IPs for exclusion. Premium costs $39.95 per month and includes up to 200,000 pageviews and 20 IPs for exclusion.