The new Shopify checkout is here: what's changing for merchants?

The new Shopify checkout is here: what's changing for merchants?

Learn more about the new Shopify checkout functionality and how to update your existing checkout. Is it worthy?

The new Shopify checkout is here: what's changing for merchants?

Shopify's new checkout is officially here and for all merchants, including those on the Basic plan. Previously, it was available only for Plus merchants and in the developer preview. In this article, we'll summarize what is changing and how to upgrade your current "old" checkout.

Top five changes in the new Shopify checkout

1. New checkout (and customer accounts) editor

Merchants can edit the checkout, specifically the thank you page and order status page, in the theme editor.

Editing the Thank you page in the new checkout editor
Editing the Thank you page in the new checkout editor

To access the checkout editor, follow the steps below:

  • Go to your store admin Sales channels > Online Store > Themes
  • Click on Customize on one of your themes (typically the published one)
  • In the header bar, select Checkout and new customer accounts
  • Then select the desired page from the same header bar

2. Checkout configurations

One of the coolest new features are so-called checkout configurations. It's basically like a theme library but for checkout. You can create multiple checkout versions, save them, and publish them accordingly.

Checkout configurations overview in store settings
Checkout configurations overview in store settings

The checkout configuration includes things like layout (one-page or three-page checkout), branding, colors, fonts, etc. This allows you to switch between different checkouts very quickly, and hopefully, it will bring an option to A/B test them in the future.

To create a new configuration, follow these steps:

  • Go to your store admin > Settings > Checkout
  • In the Configurations section you should see one existing configuration. Duplicate it and edit the checkout as you wish
  • Create as many configurations as you like, but please note only one can be published (live) at a time

3. New UI extensions for apps

The new UI extensions for Thank you and Order status pages are now available for all Shopify pricing plans, including Basic. That means app developers can create new apps specifically dedicated to Thank you and Order status pages.

This may bring many new apps and features previously available only for Plus merchants (think upsells, surveys, free gifts, etc.).

4. Custom address autocomplete suggestions

The address autocomplete is a great feature that you should definitely keep turned on. By default, Shopify uses the Google Place Autocomplete API, which is great.

From now on, you can choose your custom provider, which is integrated with the Address Autocomplete API. This gives existing service providers a chance to integrate with Shopify's checkout.

5. End of additional scripts and script tags

Together with the new checkout, the additional checkout scripts, checkout.liquid customizations and script tags will be sunset. It's unclear when, but for Plus merchants, the date is August 28, 2025.

The end of script tags is important for app developers who are still relying on this method. The recommended method of loading the app script is the app embed mode.

How to update to the new checkout functionality

To update your store's checkout and take advantage of these changes, you must first remove all your custom scripts. How do you find them?

Shopify created an awesome report that lists all the custom scripts your checkout is using and what exactly they are doing (with the help of AI). This is really great if you are not a tech person and need to understand the role of each script.

An example of the checkout customization report (additional scripts)
An example of the checkout customization report (additional scripts)

To open the report, follow these steps:

  • Go to your store admin > Settings > Checkout
  • In the Configurations section, you should see a note: "Your Thank you and Order status pages must be replaced." Note: if you don't see the section yet, try it again in a couple of days
  • Click on the dropdown arrow and link "View your customizations report"
  • Alternatively, you can access the report directly at https://admin.shopify.com/store/[STORE-NAME]/settings/checkout/customizations-report

In the report, you can clearly see what each script does. Before removing any, make sure you have a solid alternative in terms of the app. However, there may not be any alternative available yet (like in the case of QR payments), so you may need to wait a couple of weeks/months.

Once you clear the report and remove all your customer scripts, you are ready to update the checkout.

Conclusion: Should you update to the new checkout?

The new checkout brings many improvements, and I am pretty sure the app developers will build great things using the extensions API.

However, if you are using a bunch of custom scripts, it may be hard to find an alternative for them.

P.S. To further optimize your checkout conversion, don't forget to read our guides on optimizing the one-page and three-page checkouts.

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Tomas Janu

Tom loves writing about upselling, conversion optimization, and e-commerce trends. He is one of our co-founders, and you can sometimes talk to him if you contact our support team. Make sure to follow him on LinkedIn for more Shopify-related tips and news.
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