Price from:

$99 / month

Rating

4.7

Price from:

$99 / month

Smartrr Subscriptions

Smartrr is one of the best choices to offer and manage subscriptions on Shopify. It offers many advanced features, useful customer portal, and top-notch customer service.

See on App Store

There are many solutions for selling and managing subscriptions on Shopify, but Smartrr is definitely in the top tier when it comes to reliability and user experience. What we really like is the thoughtful onboarding that offers using a demo subscription program on a demo product. So, in a few clicks you can see how the app works on your store (preview) without the need of actually setting some subscription logic and products.

The company is claiming they are focusing on empowering the customer (i.e., subscriber). And they really do that. The customer portal is top-notch and gives customers great overview and control over their subscriptions. If you are serious about subscriptions, retaining the customer is key, and you can't do well without a solid customer portal.

Besides offering the "standard" "subscribe and save" method, Smartrr also offers advanced feature called build-a-box. Customers can select what products they want in their subscription package. This feature comes in the top plan called Excel for $499 / month + 1% subscription GMV. Same as the loyalty tools like rewards and referrals.

The entry plan called Launch is $99 per month + 1% subscription GMV and gives everything you need to run a subscription business. It's more expensive compared to some other solutions we reviewed, but the price comes with a high product quality and customer support. The support by the way is often praised in the app reviews which are phenomenal – only a single 4-star and the rest are all 5-star.

Pros

Great and reliable tool to run your subscription business

Powerful customer portal giving subscribers control over their subscriptions

Advanced features like box builder, rewards, and referrals

Integrations to popular marketing services

Responsive support team via in-app chat and dedicated customer success manager in higher plans

cons

The app UI is not embedded into Shopify's admin but the "inside" UI is using Polaris which results in a mixed UX

Tomas Janu

Tomas Janu

Tom loves writing about upselling, conversion optimization, and e-commerce trends. He is one of our co-founders, and you can sometimes talk to him if you contact our support team. Make sure to follow him on LinkedIn for more Shopify-related tips and news.

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Rating

4.7

4.7

Price from:

$99 / month

Smartrr Subscriptions

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