Fera is a top-rated review app on Shopify with a click and straightforward administrative system and beautifully looking reviews that help merchants to increase their store credibility and boost SEO.
Merchants praise the app ease of use, intuitive user interface, lots of features and automatic reviews translations. Some of the app users mention the app does not automatically remove the code inserted into a store's theme. However, this is something restricted by Shopify itself and the Shopify team is working on the process improvement.
The app is highly customisable. You can manage there content ( ex. reviews, photo and video), widgets as well as review request emails. You are free to ask customers for both product and store reviews. The app boasts 3 types of widgets - reviews, ratings, photos and videos. You can customize the appearance of the the widget and make some design changes using the settings. Also, you can set how many reviews per product page will be displayed as well as set the display conditions, for example display reviews only for users located in a certain country.
Planning the review email campaign, you can set the primary email goal (Reviews, Photos, Videos, Product Reviews, Store reviews), and offer the incentive (discount, points, cash). You can customise and test messages with visual builder. Requests can be sent automatically, or one-time.
Importing reviews can be done with Google Business, Trustpilot, Judge.me, Facebook, Yotpo, Stamped, Shopify Reviews, Loox. You can also write the reviews manually or upload a CSV file.
The app has a free plan limited to 10 review requests and 1 review widget, but some essential features such as design customisation, multi-language support and other are availble only on paid plans, which are divided into 3 groups - STARTUP for $9, SMALL for $29 and MEDIUM for $99 ( as for December 2021). For all of the plans Fera offer a 14-day free trial, so you can test all of the features and select the plan which suits your needs.
