Typically, customers buy a single item of the upsell product. That’s why we have also limited discounts, so they are always used only for a single product (as per screenshot below). It’s so-called buy X get Y with the discount approach.
If you want to allow your customers to buy more than one of the upsells with the same discount, follow the steps in this article. Essentially you will achieve this if a customer buys 1+ of upsell product:
Or this if a customer buys different upsell products:
Step 1 – Create a Bundle Product offer
Skip this step if you have the offer already created.
Go to Candy Rack dashboard and click on New Offer. Select Bundle Product and click on Customize.
Setup a percentage discount as follows (of course the percentage volume is up to you):
Finish the offer setup and save it.
Step 2 – Change the discount coupon type
Go to Discounts » Codes and find the relevant discount code from the list.
Click on it and edit the Discount type from Buy X Get Y to Percentage.
Step 3 – Add all upsell products to the discount
Stay in the same discount as in Step 2 or go to Discounts » Codes and find the relevant discount code from the list.
Find the section Applies to which defines to which item will the discount apply. Specific products should be selected by default.
Add all other upsell products you want to share the same % discount.
Save the discount coupon and go to your store to test it.
- Make sure to repeat steps 2 & 3 for all existing bundle offers. I.e. if you are offering 4 upsell products on the pop-up, you will need to edit 4 different discounts.
- If you edit the offer in Candy Rack the relevant discount settings will be reset and you will need to perform steps 2 & 3 again.
Discounting in the Shopify platform is very tricky since Shopify allows only a single discount coupon to be used per order. That creates various limitations and obstacles. You can read more about it at the following resources: